Tuesday 22 May 2018

GDPR & Privacy

At Gladserv we have had a strong interest in privacy for many years and we welcome the new interest in keeping personal data safe.

The UK Information Commissioner is the advice and enforcement office for the European law known as the GDPR. The EU regards privacy as a fundamental democratic right and has set up the EU Data Protection Agency to defend it. You can read here about your many rights to data privacy, including to ask us to do things including: show you what personal data we hold; correct or delete your personal data; or pass all your personal data on to some other company.

See our Privacy Policy for details of the data we collect and how we handle it. Please get in touch if you have any questions or concerns about privacy or the GDPR which is coming into force this Friday 25th May 2018.

Monday 21 May 2018

Emergency maintenance - service affecting [RESOLVED]

We need to perform some emergency maintenance today. This will affect the following services:

1 of 3 primary nameservers will also be offline during this time. There should be no service impact.

Access to email will be unavailable for some customers and some database services will be affected.

Some customer VMs will also be affected - these customers have been notified directly.

We'll begin this outage as soon as possible (organising datacentre hands now), and expect to be finished within an hour.